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Midland Eye, part of the Aspen Healthcare Group has been awarded AfPP (Association for Perioperative Practice) accreditation for theatre safety, effective risk management strategies and its ongoing commitment to patient safety.
Every hospital within the Aspen group, including Midland Eye, were subject to a thorough audit of all theatres for safe operating practices and all facilities met the AfPP standards and recommendations for ‘Safe Perioperative Practice.’
WorldHost is a nationally recognised badge of excellence for customer service and was introduced to Britain in 2010 to support businesses in the lead-up to the London 2012 Olympic Games and Paralympics.
It is quickly becoming a gold standard in training for businesses. To achieve WorldHost Recognised Business status 50 per cent of all staff who have contact with patients have to go through the training scheme, which covered different subjects such as hospitality, creating good first impressions, telephone manner and communication skills.
Just over one year after opening its doors, Midland Eye won an award for Innovation and Technology.
“It did not take much time to get established as one of the leading eye day surgery centres in the Midlands” is Mr Cunliffe’s reply. “It is good to see that our teams efforts have been recognised. Both our medical staff and non medical staff have worked hard to achieve this. We knew it was going to happen, given the dedication of all concerned.”
It is interesting to note that Midland Eye also received the 2005 award.