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Midland Eye, part of the Aspen Healthcare Group has been awarded AfPP (Association for Perioperative Practice) accreditation for theatre safety, effective risk management strategies and its ongoing commitment to patient safety.
Every hospital within the Aspen group, including Midland Eye, were subject to a thorough audit of all theatres for safe operating practices and all facilities met the AfPP standards and recommendations for ‘Safe Perioperative Practice.’
WorldHost is a nationally recognised badge of excellence for customer service and was introduced to Britain in 2010 to support businesses in the lead-up to the London 2012 Olympic Games and Paralympics.
It is quickly becoming a gold standard in training for businesses. To achieve WorldHost Recognised Business status 50 per cent of all staff who have contact with patients have to go through the training scheme, which covered different subjects such as hospitality, creating good first impressions, telephone manner and communication skills.